They have an established product and just need to update it each year with the appropriate tax rules and maybe add a feature or two to make it look like they're not getting lazy, but they can't even make a usable product. It's not like they're creating a brand new product. It's quite baffling to me that Intuit can drop the ball so hard and let their products be so bug-ridden. I had switched from H&R Block's software to TurboTax last year so that I had a uniform experience when doing my business tax filing and personal tax filing, but I may go back to H&R Block for my personal taxes based upon my experience with the Business product. I realize that the Business version of TurboTax is used by many, many fewer individuals than their other versions, but this doesn't speak well for their entire product line. I had to resort to using Twitter to attempt to get any type of help and they still haven't been very responsive or even touched upon the issue encountered. What adds to this frustration is that Intuit makes getting support difficult.

We're not even talking about getting to the meat of the filing process-this is happening at the very beginning of the process. Last year's version was smooth enough (not the best experience in the world, but decent enough), but this year I can't even complete my K-1's to distribute to the LLC owners because the application continually hard crashes when filling out the business's information. The biggest issue is how utterly 'glitchy' TurboTax feels this year. I really wish there was a decent alternative solution for doing multi-proprietor LLC tax filing and K-1 creation to TurboTax because this year I feel like I just wasted over $100 of my LLC's money on this junk software and will probably have to end up either filing by hand or handing off to a tax preparer to do.

Turbotax business filing online