If you’re given a confirmation number, immediately write it down. You should always ask for a confirmation number or for a receipt to be e-mailed to you. When speaking with a customer service representative, it’s recommended to have either a pen and paper or something to type with. However, this is an excellent option for Mediacom consumers who are dealing with service outages and have limited service. This is typically recommended for simpler concerns, as it can be difficult to describe complicated concerns over text. Text: Customers can text 66554 to receive free text support.Schedule a Call: Mediacom’s contact page gives customers the option to schedule a call for later.This is not a customer service number - you may receive a hostile response for using it as such. You can reach Mediacom’s corporate office by calling (845) 443-2600. Corporate Number: It’s always recommended to attempt other numbers before going with the corporate option.Alternate Number: Another customer service phone line can be reached at (844) 274-6753.It’s recommended to try this number first. Main Number: (855) 633-4226 is the main customer service phone number.Although dealing with your cable company is one of the more frustrating life experiences, it’s in your best interest to be as polite as possible. Regardless of which number you attempt, you can make the process slightly less difficult by being prepared with your account information, a brief description of the problem you’re having, and a little bit of patience. Calling Mediacom’s Customer SupportĪlthough there’s a dedicated Mediacom customer service phone number, there are a few different numbers for customers to try. If one method doesn’t get you results, it’s recommended to try another. While calling Mediacom’s customer support phone number is the main way to receive customer service, customers can also have a call scheduled, receive support through text messages or the live chat, and reach out on social media. Unfortunately, cable and phone companies aren’t known for their excellent customer service.Ĭustomers experiencing issues with their Mediacom service have several different contact methods to choose from. When spending such a considerable amount of money per year, you expect service that works and the ability to have your concerns addressed when it doesn’t. Not only that, but for many households, the cable bill is a large expense. When you experience a disruption in service, it can impact you in multiple ways.

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