Straighten the paper stack against a table before returning it to the tray. This process releases individual sheets without introducing static electricity. Next, hold each side of the stack of paper, and repeat this process. Then, rotate the ends down to reverse the U shape. Instead of fanning the paper, flex the stack by holding it at each end and bringing the ends up forming a U shape. If they are broken, you can use packing tape to temporarily keep the guides in place.Ĭorrect Fanning of Paper: Fanning the paper introduces static electricity.

If the guides are too tight or too loose it can cause jamming /not picking up the paper. To adjust them squeeze the blue lever, (Most are Blue not all) until they are set to correct sizes. Note: There normally are length and width guides.

Check paper tray size guides and adjust them to correct sizes.

Remove all paper and discard any damaged paper. Solution Continued: Pull out the paper tray completely from machine. Note: Can you use a different tray until the problem is resolved? Solution: If you have multiple paper trays, Locate the tray that is having the jamming problem. Problem: Most Models Paper Jams / Not picking up paper from tray.Įrror codes: 13.01, 13.30, 13.A2.D2, 13.A3.D3, 13.0000, Misprint.Įrror messages you may see on display.( These are different error codes for the same problem on different HP Laser Jet Printers).

Hp p2055dn printer paper jam